UOFVISA.COM


The Vancity Institute of Sciences and Arts (VISA), accessible through uofvisa.com, emerges as a comprehensive establishment catering to a broad spectrum of educational pursuits, spanning license renewal and fresh employment opportunities. Within the encompassing domain of VISA, a diverse range of sectors converge, encompassing entities like the VISA-CPD Institute,  E-Visa, and VISA-Employment.

Renowned for its educational provisions, the VISA-CPD Institute holds esteemed recognition from notable organizations including AIBC, IDCEC, and AIA. With a longstanding presence spanning the United States and Canada, it addresses the needs of licensed professionals across multifarious domains. These encompass fields such as accountancy, acupuncture, architecture, athlete representation, athletic training, building inspection, security systems, chiropractic care, clinical mental health, commercial interior design, contracting, cosmetology, court reporting, CS precursor, deception detection, dental care, dietetics, direct-entry midwifery, electrical work, elevator mechanics, engineering and land surveying, environmental health science, factory-built housing, genetic counseling, geology, health facility administration, hearing instruments, hunting guidance and outfitting, landscape architecture, lien recovery fund membership, marriage and family therapy, massage therapy, medical language interpretation, certified medication aiding, music therapy, naturopathic practices, nursing, occupational therapy, online internet facilitation, optometry, osteopathic medicine, pharmacy, physical therapy, physician practice, physician assisting, plumbing, podiatric medicine, preneed services, private probation provision, psychology, radiology, recreational therapy, respiratory care, security services, social work, speech and audiology, substance use disorder assistance, veterinary services, and vocational rehabilitation counseling.

At the heart of this diverse spectrum of fields, the VISA-CPD Institute presents a pivotal element: its corporate training initiative. This program equips professionals across varied industries with advanced skills tailor-made for their specific sectors. Participants engage in a comprehensive journey, delving into the fundamental principles inherent to their domains, with an explicit focus on practical implementation within real-world scenarios. This training methodology seamlessly interweaves lectures, group discussions, and hands-on case studies, fostering the development of effective and efficient proficiencies finely tuned to their respective industries.

Number of happy clients
3000+
Number OF Certifications
336
Number of goals achieved
81000+
Our Service Philosophy
Our service philosophy manifests in two dimensions. Firstly, we are committed to delivering services of the utmost quality. Secondly, we are equipped to provide comprehensive training services as well as tailor-made solutions, tailored to cater to the precise needs of our clients.
Disclaimer
The information presented on this website is intended for reference and general informational purposes pertaining to VISA-CPD Institute exclusively. It does not aim to provide exhaustive or other forms of professional advice. VISA-CPD Institute does not warrant or assert that the information is exhaustive, accurate, or up-to-date. Additionally, no warranties are made concerning non-infringement, security, fitness for a specific purpose, or immunity from computer viruses in relation to this information or any other websites linked to or accessed through this website. VISA-CPD Institute bears no responsibility for any losses or damages arising from the utilization or access of this website, any linked website, or reliance on any content from this website or linked websites.
Moreover, this site might contain references to certain articles, magazines, or books intended for educational or illustrative purposes. Any intellectual property rights related to such materials may belong to third parties. For inquiries regarding copyright matters, kindly contact us. In cases of discrepancies or ambiguities between the English version and the Chinese version, the English version shall take precedence.

Experts and Team

Thomas, Professor, Senior PM, Senior Architect, Chief Advisor
Richard, Principal, Senior PM, Engineer, Architect
Vivian, Senior Lawyer
William, Senior QS
Dr. Sun, Professor, (IT)
Dr. Zhong, Professor,
Ricco, Senior P. Eng
   Brian, Senior PM
Jamie, Award-Winning Interior Designer, 
Cindy, Office Manager
Adela, Office Manager (IT)
Sharon, Office Manager
Mollie, Office Manager
May, Office Manager
Mandy, Sales Manager 
Tony, Sales Manager
 

Term and Condition,  Policies

This agreement applies as between you, the User of this Website and Vancity Institute of Sciences and Arts Inc., the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that Vancity Institute of Sciences and Arts Inc. makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the Vancity Institute of Sciences and Arts Inc. proprietary e-learning platform and in-classroom training;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at 3008-8700 Mckim Way, Richmond, BC,Canada;
"System": means any online communications infrastructure that Vancity Institute of Sciences and Arts Inc. makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by Vancity Institute of Sciences and Arts Inc. and acting in the course of their employment;
"Website": means the website that you are currently using (www.visacpd.com, www.cpdonlinecourse.com) and any sub-domains of this site (e.g. subdomain.www.cpdonlinecourse.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means Vancity Institute of Sciences and Arts Inc.,
2. Age Restrictions
Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. Business Customers
These Terms and Conditions also apply to customers procuring Services in the course of business.
4. Intellectual Property
4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Vancity Institute of Sciences and Arts Inc., Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Canadian and International intellectual property and other laws.
4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
5. Third Party Intellectual Property
5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the instructors of such products as may be applicable.
5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by Vancity Institute of Sciences and Arts Inc..
6. Fair Use of Intellectual Property
Material from the Website may be re-used without written permission where any of the exceptions detailed in the Copyright Designs and Patents Act apply.
7. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Vancity Institute of Sciences and Arts Inc. or that of Our instructors or affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
8. Links to this Website
Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.cpdonlinecourse.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at info@allcpd.com or call us in the following number: 7782970978.
9. Use of Communications Facilities
9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
9.1.1 You must not use obscene or vulgar language;
9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
9.1.3 You must not submit Content that is intended to promote or incite violence;
9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
9.1.6 You must not impersonate other people, particularly employees and representatives of Vancity Institute of Sciences and Arts Inc. or Our affiliates; and
9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
9.2 You acknowledge that Vancity Institute of Sciences and Arts Inc. reserves the right to monitor any and all communications made to Us or using Our System.
9.3 You acknowledge that Vancity Institute of Sciences and Arts Inc. may retain copies of any and all communications made to Us or using Our System.
9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
10. Accounts
10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
10.1.1 all information you submit is accurate and truthful;
10.1.2 you have permission to submit Payment Information where permission may be required; and
10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
11. Termination and Cancellation of Accounts
11.1 Either Vancity Institute of Sciences and Arts Inc. or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
12. Services, Pricing and Availability
12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Vancity Institute of Sciences and Arts Inc. correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
12.2 Where appropriate, you may be required to select the required Plan of Services.
12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
12.6 All prices on the Website do not include GST and PST. thereof, Vancity Institute of Sciences and Arts Inc. is not yet liable for GST and PST and therefore not GST registered and does not possess a GST number.
13. Orders and Provision of Services
13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Vancity Institute of Sciences and Arts Inc. and you.
13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
13.2.3 Relevant times and dates for the provision of the Services;
13.2.4 User credentials and relevant information for accessing those services.
13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
13.6 Vancity Institute of Sciences and Arts Inc. shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
13.8 Vancity Institute of Sciences and Arts Inc.provides technical support via our online support forum and/or phone. Vancity Institute of Sciences and Arts Inc. makes any effort possible to respond to support requests within 30 minutes during business hours (9am to 5pm PDT), but we do not guarantee a particular response time.
14. Cancellation of Orders and Services
We want you to be completely satisfied with the Products or Services you order from Vancity Institute of Sciences and Arts Inc.. If you need to speak to us about your Order, then please contact customer care on 7782970978, or by email at info@allcpd.com or write to us at our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
14.1 If you change your mind about the Services within 1 day and wish to cancel your order, please inform Us immediately using the following email: info@visacpd.com and call us at 7782970978 right away..
15. Privacy
Use of the Website is also governed by Our Privacy Policy
16. How We Use Your Personal Information (Data Protection)
16.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act and your rights under that Act.
16.2 We may use your personal information to:
16.2.1 Provide Our Services to you;
16.2.2 Process your payment for the Services; and
16.2.3 Inform you of new courses/products and services available from Us. You may request that We stop sending you this information at any time.
16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act and should use and hold your personal information accordingly.
16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission.
17. Disclaimers
17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
18. Changes to the Facilities and these Terms and Conditions
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
19. Availability of the Website
19.1 The Website is provided “as is” and on an “as available” basis. we use industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
20. Limitation of Liability
20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
20.2 Nothing in these Terms and Conditions excludes or restricts Vancity Institute of Sciences and Arts Inc.’s liability for death or personal injury resulting from any negligence or fraud on the part of Vancity Institute of Sciences and Arts Inc..
20.3 Nothing in these Terms and Conditions excludes or restricts Vancity Institute of Sciences and Arts Inc.’s liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
21. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
22. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
23. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Vancity Institute of Sciences and Arts Inc..
24. Communications
24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@allcpd.com. Such notice will be deemed received 3 days after posting if sent by registered mail, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.
25. Law and Jurisdiction
These Terms and Conditions and the relationship between you and Vancity Institute of Sciences and Arts Inc. shall be governed by and construed in accordance with the Law of Canada and Vancity Institute of Sciences and Arts Inc. and you agree to submit to the exclusive jurisdiction of the Courts of BC

Dissmissal Policy
Vancity Institute of Science and Arts Inc. may dismiss a student from a program on any of the following grounds:
Students who do not meet the expected code of conduct will be subject to the procedures outlined below which may include immediate dismissal from the institution depending on the severity of the misconduct.
b. Any of the following, if substantiated, will result in immediate dismissal without a warning letter or probationary period:
 Sexual assault.
 Physical assault or other violent acts committed on or off campus against any student.
Verbal abuse or threats.
Vandalism of school property.
 Theft.
The process by which a student may be dismissed from a program is as follows:
All concerns relating to student misconduct shall be directed to the Principal Concerns may be brought by staff, students or the public.
The Principal will arrange to meet with the student to discuss the concern(s) within 5 school days of receiving the complaint. If the alleged conduct is of such a serious nature that an immediate dismissal may be warranted the Principal will meet with the student as soon as practicable.
Following the meeting with the student, the Principal will conduct whatever further inquiry or investigation is necessary to determine whether the concerns are substantiated.
Any necessary inquiries or investigations shall be completed within 5 school days of the initial meeting with the student.
The Principal will meet with the student and do one of the following:
Determine that the concern(s) were not substantiated;
Determine that the concern(s) were substantiated, in whole or in part, and either:
Give the student a warning setting out the consequences of further misconduct;
Set a probationary period with appropriate conditions; or
Recommend that the student be dismissed from the Institution.
The Principal will prepare a written summary of the determination. A copy shall be given to the student, a copy will be placed in the school’s Student Conduct File, and the original will be placed in the student file.
If the student is issued a warning or placed on probation, the Principal and the student both sign the written warning or probationary conditions and the strident is given a copy. The original document is placed in the student’s file.
If the recommendation is to dismiss the student, the Principal of the school will meet with the student to dismiss him/her from study at the school. The Principal of the school will deliver to the student a letter of dismissal and a calculation of refund due or tuition owing, depending on the status of the student’s financial account with the school.
If a refund is due to the student, Vancity Institute of Science and Arts Inc. will ensure that a cheque is forwarded to the student within 60 days of the dismissal.
If the student owes tuition or other fees to the school, the Vancity Institute of Science and Arts Inc. will undertake the collection of the amount owing.

Dispute Resolution Policy
This policy governs complaints from students respecting Vancity Institute of Science and Arts Inc and any aspect of its operations.
A student who makes or is otherwise involved in a complaint will not be subject to any form of retaliation by the institution at any time.
The process by which the student complaint will be handled is as follows:
Student complaints must be made in writing.
The student must provide a written complaint to the Prinicpal of Vancity Institute of Science and Arts Inc., Richard Ng (Telephone 778-321-0978 or Email info@visacpd.com), in person or by email. The Prinicpal of Vancity Institute of Science and Arts Inc. is responsible for making determinations in respect of complaints.
Details of procedure are as follows:
A. Procedure for Student Disputes on Non-academic Matter
1) When a concern arises, the student should address the concern with the staff member or the instructor most directly involved. If the student is not satisfied with the outcome at this level, the student should put his/her concern in writing and deliver it to the Prinicpal of Vancity Institute of Science and Arts Inc.
2) The Principal of Vancity Institute of Science and Arts Inc. will arrange to meet with the student to discuss the concern and desired resolution within 5 school days of receiving the student’s written concern, or as soon as practicable.
3) Following the meeting with the student, the Prinicpal of Vancity Institute of Science and Arts Inc. will conduct whatever esquire and/or investigations are necessary and appropriate to determine whether the student’s concerns are substantiated in whole or in part. Those inquiries may involve further discussion(s) with the student either individually or with appropriate Dispute Resolution Policy
4) The necessary enquiries and / or investigations shall be completed no later than l0 school days following the receipt of the student’s written concerns. The Prinicpal of Vancity Institute of Science and Arts Inc.will do one of thefollowing within l0 days of receiving the student’s written concerns:
a. Determine that the student's concerns are not substantiated; or
b. Determine that the student’s concerns are substantiated in whole or in part;
c. Determine that the student’s concerns are frivolous and vexatious.
The student and the institution’s personnel involved shall receive a written summary of the above determination. A copy of all documentation relating to every student’s complaint should be signed by all parties. A copy shall be given to the student, a copy will be placed in the school’s Student Conduct File, and the original will be placed in the student file.
5) If it has been determined that the student’s concerns are substantiated in whole or in part the Prinicpal of Vancity Institute of Science and Arts Inc. shall include a proposed resolution of the substantiated concern(s).
The written reasons will advise a student, that if the student is dissatisfied with the determination, and has been misled by the institution regarding any significant aspect of that program, the student may file a complaint with the Private Training Institutions Branch (PTIB) (www.privatetraininginstitutions.gov.bc.ca). Complaints must be filed with PTIB within one year of the date a student completes, is dismissed from, or withdraws from the program.]
The student making the complaint may be represented by an agent or a lawyer.

Grade Appeal
The process by which a student may appeal a grade received in a course at Vancity Institute of Science and Arts Inc. is as follows:
If a student is dissatisfied with a grade received and/or can provide evidence that a higher grade is warranted, he/she should discuss with his/her instructor within 14 days of the declaration of result. The instructor will reconsider the grade and, if warranted, assign a different grade.
All request for grade appeal must be in writing.
If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she should submit a written appeal to the Principal using Grades Appeal form within next 7 days after receiving reply from the instructor.
The Principal will obtain a copy of the assignment/test in question from the instructor and will have other instructor/instructors re-assess the test.
If the student achieves a higher grade on re-assessment, the higher grade will be assigned to the student. If the student achieves a lower grade on re-assessment, the original grade will be retained.
The grade will be considered final and cannot be appealed.
The decisions on the grade appeal will be provided to students within thirty (30) school days of Vancity Institute of Science and Arts Inc.’s receipt of the written appeal.
If a student fails exam, they may allow to do a rewrite subject to Instructor/Principal approval. The rewrite must occur within 14 days of having failed an exam. Student will be required to pay an administrative fee of $100. If the student achieves a higher grade on rewrite, the higher grade will be assigned to the student. If the student achieves a lower grade on rewrite, the original grade will be retained on record and transcript.
Respectful and Fair Treatment of Students
Vancity Institute of Science and Arts Inc. is committed to ensuring that its learning environment promotes the respectful and fair treatment of all students.
While on Vancity Institute of Science and Arts Inc. premises or in the course of activities or events hosted by Vancity Institute of Science and Arts Inc. following activities are prohibited:
Harassment
Harassment – any form of behavior, be it physical, verbal, written, or otherwise, that is not wanted or welcomed, and may offend, or humiliate, an individual.
Bullying
Bullying – a deliberate misusage of power in relationships through repeated verbal, physical and/or social behavior with an intent to cause physical, social and/or psychological harm to the victim.
Discrimination
Discrimination - the practice of unfairly treating an individual or a group differently from the others who are subject to the same conditions.
If under any circumstances, a prohibited activity occurs, the following outlines the process for addressing the activity:
All concerns relating to student misconduct shall be reported to the Principal. Concerns may be brought by staff, students or the public.
All reporting must be in writing.
The Principal will arrange to meet with the student to discuss the concern(s) within 5 school days of receiving the complaint. If the alleged conduct is of such a serious nature then an immediate dismissal may be warranted, the Principal will meet with the student as soon as practicable.
Following the meeting with the student, the Principal will conduct whatever further enquiry or investigation is necessary to determine whether the concerns are substantiated.
Any necessary inquiries or investigations shall be completed within 5 school days of the initial meeting with the student.
The Principal will meet with the student and do one of the following:
Determine that the concern(s) were not substantiated;
Determine that the concern(s) were substantiated, in whole or in part, and either:
Give the student a warning setting out the consequences of further misconduct;
Set a probationary period with appropriate conditions; or
Recommend that the student be dismissed from the Institution.
The Principal will prepare a written summary of the determination. A copy shall be given to the student and the original will be placed in the student file.
If the student is issued a warning or placed on probation, the Principal and the student both sign the written warning or probationary conditions and the student is given a copy. The original document is placed in the student’s file.
If the recommendation is to dismiss the student, the Principal of Vancity Institute of Science and Arts Inc. will meet with the student to dismiss him/her from study at the school. The Principal will deliver a letter of dismissal to the student and a calculation of refund due or tuition owing, depending on the status of the student’s financial account with the school.
If a refund is due to the student, the Principal will ensure that a cheque is forwarded to the student within 60 days of the dismissal.
If the student owes tuition or other fees to the school, the Principal will undertake the collection of the amount owing.
All records will be kept in student file, all concerned staff and instructors would be notified.
Vancity Institute of Science and Arts Inc. will do its best to resolve any issue, but if required complaint can be filed to concerned law enforcement agency nearby.

Attendance Policy
The minimum attendance requirements for students are as follows:
Students are required to avoid unnecessary absences or to take the course when there is no foreseeable absences
Students are required to schedule all vacation outside of class time and learning components.
Students are required to provide prior notification to their instructor and/or the Principal in the event of any foreseen absences.
Students are required to make arrangements to acquire lecture notes and assignment instructions missed due to absence.
The consequences for students who do not meet the minimum attendance requirements listed above are as follows:
Students who are absent from any classes, tests/quizzes/assignments are responsible for completing their learning materials on their own time.
Failure to meet the requirements will result in a student failing a course,
receiving a lower grade or being required to withdraw from the course.
Instructor/Principal is under no obligation to repeat allow make-up tests/quizzes/assignments for unexcused absences.
The process by which students must report an absence is as follows:
Student should notify Vancity Institute of Science and Arts Inc. via email or phone regarding his/her absence in advance.
For the reason of medical emergency, a valid doctor’s note is required of a student for each day of absence from regular classes, and schedule with instructor indicating how the missed hours or tests/quizzes/assignments will be made-up.
If the reason for absence is other than a medical emergency, then student should inform the college as well as the instructor regarding the absence and prepare a schedule indicating how the missed hours or tests/quizzes/assignments will be mad-up.

Sexual Misconduct Policy

Vancity Institute of Science and Arts Inc. is committed to the prevention of and appropriate response to sexual misconduct.
Sexual misconduct refers to a spectrum of non-consensual sexual contact and behaviour including the following:
sexual assault;
sexual exploitation;
sexual harassment;
stalking;
indecent exposure;
voyeurism;
the distribution of a sexually explicit photograph or video of a person to one or more persons other than the person in the photograph or video without the consent of the person in the photograph or video and with the intent to distress the person in the photograph or video;
the attempt to commit an act of sexual misconduct; and
the threat to commit an act of sexual misconduct.
A Complaint of sexual misconduct is different than a Report of sexual misconduct. A person may choose to disclose or complain of sexual misconduct without making a formal report. A Report is a formal notification of an incident of sexual misconduct to someone at the institution accompanied by a request for action.
A student making a Complaint will be provided with resolution options and, if appropriate, accommodation, and will not be required or pressured to make a Report.
The process for making a Complaint about sexual misconduct involving a student is as follows:
A complaint can be made to the Principal of Vancity Institute of Science and Arts Inc., Richard Ng (Telephone 778-321-0978 or Email info@visacpd.com) in person, by phone, by mail, or electronically.
Please contact Women Against violence Against Women (WAVAW) anytime for immediate assistance if our office is closed:
Women Against Violence Against Women (WAVAW) Rape Crisis Centre:
WAVAW provides immediate emotional support 24 hours a day, 7 days a week through their 24-Hour Crisis Line.
• 24-hour hospital accompaniment
• 604-255-6344 • www.wavaw.ca
A number of additional resources are available to you, including:
Sexual Assault Service - Vancouver General Hospital - Jim Pattison Pavilion:
 Go directly to the Vancouver General Hospital Emergency Department at 920 West 10th Avenue (near Broadway and Oak) in Vancouver, BC. Ask for the Sexual Assault Service. Nurses and doctors are on-call 24 hours a day.
http://www.vch.ca/locations-and-services/find-healthservices/?program_id=11289
Vancouver Rape Relief & Women’s Shelter:
604-872-8212 (24-hour crisis line)
www.rapereliefshelter.bc.ca
 Vancouver Crisis Centre:
604-872-3311 (24 hours a day, 7 days a week
www.crisiscentre.bc.ca
VictimLinkBC:
 VictimLinkBC is a toll-free, confidential, multilingual telephone service available across B.C. 24 hours a day, 7 days a week.
1-800-563-0808
http://www2.gov.bc.ca/gov/content/justice/criminal-justice/victims-ofcrime/victimlinkbc
The process for responding to a Complaint of sexual misconduct involving a student is as follows:
Vancity Institute of Science and Arts Inc. will acknowledge receipt of the Complaint within 24 hours. The Principal of Vancity Institute of Science and Arts Inc. will call/meet the student with following steps:
Listening without judgement and accepting the disclosure;
Communicating that sexual Misconduct is not the fault of the victim/survivor;
Helping the individual identify and/or access available on- or off-campus services, including emergency medical care and counselling;
Respecting the individual’s right to choose the support services the individual feels are most appropriate and to decide whether to file a
Report to a college Official or another authority; and
Respecting the individual’s choices as to what and how much they disclose about their experience.
The process for making a Report of sexual misconduct involving a student is as follows:
A report can be made to the Principal of Vancity Institute of Science and Arts Inc., Richard Ng (Telephone 778-321-0978).
The report must be in writing and including a written statement describing the complaint.
The process for responding to a Report of sexual misconduct involving a student is as follows:
The principal of Vancity Institute of Science and Arts Inc. or the alternate, responsible for responding to the report, will:
notify the person providing the report that a response to the report is in progress
meet with the student, or the person making the report to offer support and to determine what actions, enquiries or investigations may be necessary.
If accommodations are required for the safety and security of the student, these will be implemented as much as possible. These may include:
Transfer of a student to a different class
Rescheduling, deferral of assignments or tests
If the alleged perpetrator or the victim/survivor is an employee, administrative leave or work from home or other interim measures may be taken during an investigation.
Except in circumstances where there is a serious safety risk to others, and/or the school has a legal obligation to act, the victim/survivor will be the one to determine what, if any, police reporting actions to pursue.
Any investigations will be conducted with sensitivity and discretion. The college is not mandated to make criminal investigations; however, it does have the responsibility to ensure a safe environment, regardless of whether a criminal investigation is undertaken.
The person making the report may withdraw the report, but Vancity Institute of Science and Arts Inc. may continue to act on the matter if it is deemed necessary to protect students.
Depending upon the nature of the report, if it is determined that a third party or outside agent should conduct an investigation, this will be arranged as quickly as possible.
A written Response to the Report will be provided to the student within 30 days of receipt of the written complaint.
Vancity Institute of Science and Arts Inc. will implement any actions or corrective measures recommended in the Response to the Report.
9. It is contrary to this policy for an institution to retaliate, engage in reprisals or threaten to retaliate in relation to a Complaint or a Report.
10. Any processes undertaken pursuant to this policy will be based on the principles of administrative fairness. All parties involved will be treated with dignity and respect.
11. All information related to a Complaint or Report is confidential and will not be shared without the written consent of the parties, subject to the following exceptions:
If an individual is at imminent risk of severe or life-threatening self-harm.
If an individual is at imminent risk of harming another.
There are reasonable grounds to believe that others in the institutional community may be at significant risk of harm based on the information provided.
Where reporting is required by law.
Where it is necessary to ensure procedural fairness in an investigation or other response to a Complaint or Report.
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